Wednesday, August 4, 2010
Thank you, sir! May I have another? Two oddball pieces of travel news
Yes, you no longer have to suffer the indignity of exposing your armpits when hailing down one of London's cabs. The Guardian reports that 100 cabbies are now on the service "@tweetalondoncab", and some 7000 riders are following them on Twitter.
Which leads me to ask the pertinent question the Guardian missed: should one actually ride with a tweeting cabbie? I, for one, will not be using this service as I'd be damn worried about my cabbie's ability to navigate London's heavy traffic while tweeting. (Not that I take cabs in London anyway. Just too expensive.)
You Like Them! You Really Like Carry-On Bag Fees!
Okay, so it seems that I was wrong to presume that passengers would be rioting in the terminal in protest of Spirit Airlines' new fee. The dumbfounding headline on Ben Metzbaugh's terrific Today in the Sky blog reads "Spirit: Customers like carry-on fee".
Metzbaugh quotes a Spirit spokesperson Misty Pinson as saying that "reporters had to work hard to find disgruntled customers to interview."
Of course, that's what you'd expect this poor, beleaguered employee to say (and I use the term 'beleaguered' with some good cause. Not only did the carry-on fees hit over the weekend, yesterday the CEO Ben Baldanza of Spirit announced that he was mulling over another fee to talk with a human being at the airport. Yup, a fee to speak to someone should something be going desperately wrong, such as not being able to locate the gate or one's luggage. I would lose my faith in humanity if Pinson didn't have to field a LOT of reporters calls about that statement).
But some of the reporters at the airport have backed her up, saying that passengers are so grateful for Spirit's low rates, that they'll willingly put up with any additional fees.
Really? Really?!? I have to wonder if these happy flyers have to ability to do addition. When you add in all the fees, the vaunted low fares of Spirit usually come in at par or even above competing airlines.
Since nothing is black and white when it comes to flying, I'll note that a number of reporters were able to find passengers grumbling loudly and vowing never to fly Spirit again.
I'd be among them, although I vowed to never fly Spirit again after enduring a middle-seat flight last fall, because I refused to pay the extra fee for choosing my seat.
(Photo by Neovain)